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Welcome to Helping Hotels help center! We're here to answer your questions. Can't find what you're looking for? Send our support team a note at [email protected] or join our support chat > Click here

Helping Hotels Help Center 🚀

How to sign up for Helping Hotels PMS

How to sign up for Helping Hotels PMS - 14 days trial

How to set up Helping Hotels Channel Manager

How to set up Helping Hotels Channel Manager + Booking Page

Collaboration & Support

Support (Chat)

Important Links

• [PMS Sign up / Login](https://pms://helpinghotels.com)
• Channel Manager Login
• Chat Support

Video Tutorials

Video Tutorials

How to use Helping Hotels PMS

How to use Helping Hotels PMS

How to use Helping Hotels Channel Manager

How to use Helping Hotels Channel Manager + Booking Engine

Changing Password (PMS)

Changing Your Password

Subscribe / Payments

• Make Payments

Make sure to pay for the number of rooms that you use, as well as for the booking engine and channel manager. Contact us.

❓ FAQ’s

• Where do I manage the rates?

• How do I add Rate Plans - And Why?

• How do I set restrictions such as close out, minimum stay or maximum stay for a room type?

• How to I add or edit Booking Sources?

• How do I manage Booking Fields on booking form and registration cards?

• How do I add Charge Type?

• Why do I get overbooking?

  Overbooking for OTAs

✔️ Basic Set Up Check List

1. Allocate your rooms with room types in PMS:

   Room Types: https://pms.helpinghotels.com/settings/room_inventory/room_types

   Rooms: https://pms.helpinghotels.com/settings/room_inventory/rooms

2. Set up the Rate Plans + Rates:

   https://pms.helpinghotels.com/settings/rates/rate_plans

3. Add Reservations (Manually or via upload) in the system (before connecting the OTAs).